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CBC News | Surveys show Canadians increasingly frustrated by lengthy air passenger complaint process – TRU Newsroom

March 15, 2023 at 9:38 pm  Education, Kamloops, News

Roughly 70 percent of Canadian air passengers who had complaints resolved last year were unhappy with the time it took. The Faculty of Law’s Matt Malone says this suggests passengers are losing confidence in the Canadian Transportation Agency. Read more

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