
5 Things you need to know about the CAP team
While many people see the CAP Team in the summer months, did you know that the team is year-round? Even in the icy snow, the CAP Team is working to provide that special customer care and patrol! 5 Things you need to know about the CAP team
• The Kamloops Central Business Improvement Association, a non-profit organization, employs the CAP Team. While the CAP team works closely with the City of Kamloops, they are not City employees. There are two main components to the CAP team’s job. The first component is safety and patrol, where the CAP team monitors designated hotspots, disposes of discarded needles and assists the public. The second component is the ambassador role, where we assist tourists and locals while also helping plan and execute downtown BIA events.
• The CAP team is trained by partners such as; Rocky Mountaineer, White Crane Gung Fu Society, CMHA, ASK Wellness, Interior Health, Kamloops Art Gallery, Kamloops Immigrant Services, St. Johns Ambulance, City of Kamloops, RCMP, and Tourism Kamloops.
• They patrol extends from 1st Avenue to 10th Avenue horizontally and from the north side of Columbia Street to the Rivers Trail vertically.
• Currently, there are a total of 3 full-time members and 3 part-time staff. Generally speaking, we have two main shift periods depending on the day of the week. From Mondays to Saturdays, we are here from 8am until 4 pm. The second time slot we work is noon until 8 pm, which is Tuesday to Friday. There is no team available on Sundays.
• The CAP Team disposes of needles, drug paraphernalia, sharp objects, and open condoms. They do not pick up blue saline solution or plastic needle garbage as it does not pose a health risk and is “typical” garbage. The CAP Team does not pick up litter on city property nor private property.
For more information on the CAP Team, including bios and frequently asked questions, then be sure to visit https://www.downtownkamloops.com/about/customer-care-and-patrol-team/ for more details.
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