Un temps d'attente qui a doublé à l'ARC: Entrevue avec la vérificatrice générale du Canada

Un temps d’attente qui a doublé à l’ARC: Entrevue avec la vérificatrice générale du Canada

October 21, 2025 at 3:17 pm  Federal, Politics, Video



La vérificatrice générale du Canada a déposé aujourd’hui une série de rapports accablants. Elle y dénonce notamment la piètre qualité du service offert aux contribuables par l’Agence du revenu du Canada. Selon son rapport, le temps d’attente moyen pour parler à un agent a doublé depuis l’an dernier, passant de 15 à 31 minutes. Marc-André Cossette s’entretient avec elle pour en savoir plus sur ses conclusions.

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