CRA: Agents' responses to individual tax questions were accurate only 17% of the time

CRA: Agents’ responses to individual tax questions were accurate only 17% of the time

October 21, 2025 at 9:09 am  Federal, Politics, Video



“We found agents’ responses to individual tax questions were accurate only 17% of the time,” says Auditor General Karen Hogan as she speaks about new audit regarding the accuracy of information relayed to taxpayers by the Canada Revenue Agency’s call centres.

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