Me and my Kamloops
Mayors join finance minister to discuss, share feedback on landmark tax

Residential Tenancy Branch service portal going offline for upgrades

The Residential Tenancy Branch’s (RTB) online application services will be temporarily unavailable in order to transition to a new internal system.

The current system is 15 years old, outdated and costly to upgrade. The new system will be more efficient and support ongoing improvements to services for people.

The RTB’s online application services will be unavailable beginning at 4 p.m. on Feb. 7, 2020, and are expected to resume on Feb. 18, 2020. Landlords, renters and their advocates will still be able to submit paper applications and evidence and make payments in-person at Service BC Centres around the province and at the Burnaby RTB office. The RTB is also available to answer questions by phone at 1 800 665-8779 or by email at HSRTO@gov.bc.ca.

Advance notice of the temporary outage is posted on the RTB website and within the online application for dispute resolution.

When online application services resume, the public portal will have the same look and functionality as the current online application.

This replacement is part of a series of improvements to the RTB to ensure quality services for people in B.C. In 2017, the RTB launched a new online dispute-resolution service portal that makes it easier for renters and landlords to submit applications to resolve tenancy problems.

The Province has also increased the number of RTB staff, leading to a notable decrease in dispute resolution wait times for landlords and tenants, and established a new compliance unit to take action against landlords and tenants who are repeat or serious offenders.

Learn More:

Information about submitting an online application for dispute resolution can be found here: http://www.gov.bc.ca/landlordtenant/online

Information about submitting a paper application for dispute resolution can be found here: https://www2.gov.bc.ca/gov/content/housing-tenancy/residential-tenancies/apply-online/complete-an-application

View the full article from the original source

No conversations yet
Share on facebook
Facebook
Share on twitter
Twitter
Share on linkedin
LinkedIn
Share on email
Email

Activity Stream

Fri, Mar 27, 2020 at 4:40 pm - Doug Smith posted on their blog: Three and a Half Bridges
Wed, Mar 25, 2020 at 5:11 pm - David Suzuki posted on their blog: Healthy forests mean healthy people
Tue, Mar 24, 2020 at 4:40 pm - Doug Smith posted on their blog: Mara SE Hill – Kamloops Trails
Sat, Mar 21, 2020 at 10:24 am - Dean Audet created a new Profile
Sat, Mar 21, 2020 at 8:48 am - Doug Smith posted on their blog: Kartchner Caverns and the Foothills Trail
Wed, Mar 18, 2020 at 7:42 pm - David Suzuki posted on their blog: Idle some more: a novel climate solution
Wed, Mar 18, 2020 at 4:26 pm - Doug Smith posted on their blog: Hiking the Mara Outlier Hills in Late Winter
Mon, Mar 16, 2020 at 1:42 pm - Arjun Singh posted on their blog: Thoughts on the Covid19 pandemic….
Sun, Mar 15, 2020 at 8:48 am - Doug Smith posted on their blog: Kamloops Lake Ramble – Kamloops Trails
Thu, Mar 12, 2020 at 4:53 pm - Doug Smith posted on their blog: Island Lake Snowshoe Loop – Kamloops Trails
Wed, Mar 11, 2020 at 4:34 pm - David Suzuki posted on their blog: If corporations have legal rights, why not rivers?
Mon, Mar 9, 2020 at 4:09 pm - Doug Smith posted on their blog: Anderson Creek Loop – Kamloops Trails
Fri, Mar 6, 2020 at 1:46 pm - Doug Smith posted on their blog: Lodgepole – Chuwhels Snowshoe Loop
Thu, Mar 5, 2020 at 10:43 am - David Suzuki posted on their blog: The woman who discovered global warming — in 1856!
Tue, Mar 3, 2020 at 4:15 pm - Doug Smith posted on their blog: Back to Bush – Kamloops Trails
Full Stream